Valley National Bank Privacy Principles

At Valley National Bank we are committed to protecting the privacy of our customers’ personal information. You have chosen to do business with us, and we think your trust in us is fundamental to our continuing business relationship. We recognize our obligation to keep the information you provide to us secure and confidential. Our commitment to our customers is to respect and meet their privacy expectations.

Purpose of Privacy Notice

This privacy disclosure notice is issued in compliance with the provisions of the Gramm-Leach-Bliley Act, Title V (Privacy Act) governing the privacy of consumers’ nonpublic personal information.

A consumer is defined as an individual (or an individual’s legal representative) who obtains or has obtained a financial product or service to be used primarily for personal, family, or household purposes.

Nonpublic personal information is defined as financial information that is personally identifiable and that can not be obtained from a public source, such as government records or telephone directories.

Under the Privacy Act, every financial institution is required to provide certain types of information to its consumer customers, including:

  • What nonpublic personal information that we collect
  • Whether or not we disclose nonpublic personal information and, if so, to whom.
  • Whether or not we make permitted disclosure of nonpublic personal information to service providers and joint marketers.
  • How we protect the confidentiality and security of nonpublic personal information.

The Privacy Act allows consumer customers to limit the disclosure of nonpublic personal information by financial institutions, except where disclosure by the financial institution is permitted or required by law.

Our Privacy Disclosure

This privacy disclosure notice is for all our customers who have a continuing relationship with us in which we provide one or more financial products or services, such as a deposit account, savings account, consumer loan, mortgage loan, or safe deposit box.

Information That We May Collect

We collect nonpublic personal information about customers from the following sources:

  • Information we receive on applications or other forms, such as Social security numbers, loan and account numbers, property addresses, income, assets, and other debt.
  • Information about transactions with us and others, such as account activity and balances, payment histories, parties to transactions, and credit-debit card usage.
  • Information from consumer reporting agencies or other outside sources, such as credit history, creditworthiness, and employment history.

Information That We Disclose

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted or required by law. The following disclosures of nonpublic personal information are some examples of what is permitted or required by law:

  • Disclosure of information necessary to effect, administer, or enforce a transaction that is requested or authorized by the customer.
  • Disclosure of information to our service providers, such as our data processing service provider.
  • Disclosure of information to comply with subpoenas, court orders, or the reporting requirements of the Internal Revenue Service.
  • Disclosure of information to credit reporting agencies, such as information regarding payment history on a loan with us.
  • Disclosure of information to a third party that has been authorized by the customer, such as a credit reference or account verification.
  • Disclosure of information to bank regulatory agencies and our bank auditors and attorneys.

These are the only types of disclosures of customer information that we make. Because we do not share or sell our customers’ nonpublic personal information with affiliates or any nonaffiliated third parties for outside marketing purposes, you do not need to take any steps to limit or restrict disclosure of your nonpublic personal information by Valley National Bank.

Additional Disclosures Permitted by Law

Federal law allows us to disclose all of the information we collect, as described herein, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing arrangements. You do not have a right to opt out of the disclosure of this information.

Our reasons for disclosing nonpublic personal information about customers under these circumstances would be to provide our customers with information about additional products and services.

If we should elect to share any nonpublic information about you, we will require confidentiality of the shared information be maintained and prohibit disclosures or use of the information for any purpose other than the purpose intended by us.

Confidentiality, Security, and Integrity

Every employee at Valley National Bank is required to execute a Confidentiality Agreement no less than annually and is bound by a code of ethics to maintain the confidentiality of customer information.

We maintain physical and electronic security systems and security policies and procedures to protect the nonpublic personal information of our customers. Personal information on former customers is retained only as long as necessary to conform with required retention periods or satisfy legal requirements.

If you ever have questions or concerns about the integrity of your account information, please contact us.

Main Line: (918) 495-1700


61st Street Location - 10615 E. 61st Street Tulsa, Oklahoma 74133
Yale Location - 4812 E. 81st Street Tulsa, Oklahoma 74137
Utica Location - 2020 East 21st Street Tulsa, Oklahoma 74114
Bixby Location - 13112 South Memorial Bixby, Oklahoma 74008
(918) 495-1700